What are the technical requirements for using Canvas WU?

As of September 2023 the following browsers are supported by Canvas:

Chrome 117 and 118
Firefox 117 and 118 (Extended Releases werden nicht unterstützt)
Edge 117 and 118
Safari 16 | 17 (Macintosh only)

Unfortunately, there have always been problems with Safari in the past. The following device settings must be made on Mac and iOS devices, so that the media content embedded by Planet eStream WU can generally be displayed in Canvas WU. The settings changes also affect other browsers on these devices (e. g. Edge, Firefox). If these setting changes are not made, when you click on the video, the player remains black or Invalid Location is displayed.

Mac	iOS (iPhone, iPad)
Open Safari. Click there in the Settings. Disable Prevent Cross-Site Tracking.	Go to the Settings. Navigate to Safari. Disable Prevent Cross-Site Tracking.

The current information about supported devices can be found here: What are the browser and computer requirements for Instructure products?